Job analysis and competency development

Identifying the skills, abilities, knowledge and personality characteristics of the people who do well in your business is the foundation of so many other processes. This foundation underpins effective recruitment, training and development, performance management, preparation for future challenges, and maintenance of a healthy culture. Taking a guess at what constitutes that foundation, even an educated guess, is a gamble.

At Open the Door we use robust tools and techniques to analyse roles and organisational culture, to deliver you information on which you can rely. Below you’ll find some examples of what might be happening in your business right now, the support we can offer, and the outcomes we can achieve.

The situation on your side of the door?

Job descriptions do not clearly identify the skills, abilities, knowledge and personality characteristics required to be successful in a role
The competencies which contribute to the achievement of business objectives are unclear
Consequently, the assessment process used for recruitment purposes is unfocused
Recruitment interviews lack structure and a clear focus
Training and development initiatives don’t form part of a broader strategy around competency development
Performance appraisal is carried out with a focus on tasks and achievement of objectives alone
Succession planning has no clear, robust framework
Your current competency framework is out of date, and does not reflect the present culture or challenges
Your business is seeking to build in a set of competencies to add to the current profile which identify the capabilities needed to address the demands of the future or impending change

Support to help you step through the door

Analysis carried out using a range of techniques and tools, as appropriate:
focus groups
interviews
questionnaires
observation
Critical Incident Technique
Repertory Grid
Development of organisational competency framework showing key capabilities required for success
Framework constructed to reflect the context in terms of the organisational culture, current activity of the business and future aspirations
Competencies tailored for each role within the business via behavioural indicators
Development of behavioural indicators, both positive and negative, to demonstrate each competency in action
Design of performance appraisal tools and process based on competencies derived from the job analysis
Design of feedback framework using competencies for regular and meaningful review of performance

What we aim to achieve on our side of the door

Competency framework showing key capabilities which reflects culture, the current needs and future aspirations of business
Use of language which is generated by your people, within your business
A user-friendly framework to underpin job descriptions, role profiles, selection methods, development initiatives, training course design, performance appraisals, succession planning, and the provision of feedback
Provision of Assessment and Selection methods which are tailored to your organisation’s competency profile, thereby delivering the talent which you need
Provision of Training and Development initiatives which are designed around your organisation’s competency profile

You may remember that we said we believe in making business psychology accessible and functional? We take a scientific approach to the analysis of your roles, your organisational culture, and your business objectives. However, the output of that analysis will be a robust, accessible framework to clarify the needs and direction of your business for all concerned. If you’d like to talk, please contact us.